PRIVACY POLICY

Last Updated: May 8, 2026

High Notes Fragrance Sdn Bhd ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from highnotesfragrance.com (the "Site").

1. Information We Collect

We collect the following types of information:

  • Personal Information: Your name, email address, billing/shipping address, phone number, and payment details when you make a purchase.
  • Device Information: IP address, browser type, time zone, and information about how you interact with our Site, collected via cookies or similar technologies.
  • Communication Information: Any messages, feedback, or inquiries you send us via forms, email, or other contact methods.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases, questions, or support inquiries.
  • Improve our products, services, and website experience.
  • Send updates, promotions, or newsletters (only with your consent).
  • Comply with applicable legal and regulatory obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a better browsing experience, analyze site traffic, and tailor content or advertisements. You may disable cookies through your browser settings, though this may affect certain features of the Site.

4. Sharing Your Information

We may share your information with:

  • Service Providers such as payment gateways, shipping partners, and marketing tools that help us operate our business.
  • Legal Authorities when required to comply with laws, regulations, or governmental requests.

We do not sell or rent personal data to any third party.

5. Data Retention

We retain customer information for as long as necessary to fulfill the purposes stated in this policy or as required by law.

6. Your Rights

You may request to:

  • Access, correct, or delete the personal data we hold about you.
  • Withdraw your consent for marketing communications at any time.
  • Request details on how your data is processed.

To exercise these rights, please contact us at highnotesfragrance.co@gmail.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, please note that no online transmission or storage system is completely secure.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

  • High Notes Fragrance Sdn Bhd
  • 📍 No 42, Jalan Astana 4A, Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia
  • 📧 highnotesfragrance.co@gmail.com
  • 📞 +6017-418 5589
  • 🌐 highnotesfragrance.com